How to Export a System Backup
This guide article will show you how to export a backup.
Before You Start
Please log in to the Control Panel at https://clients.cloudclusters.io/ with your credentials. Then go to the "My Applications" page to locate your target deployment from all deployments listed.
1. Navigate to the "Snapshots" page
Click the three-dot icon to pull a menu. Then click “Snapshots” as the screenshot shows.
2. Locate your backup file
On the "Snapshots" page, you will see all the available backup files. Locate the one you want to export.
3. Export your backup
Click the three-dot icon at the end of the backup file you want to export. Then click "Export". A confirmation box will pop up after that. Click confirm to start the exportation process. Your backup will be transferred to a file server. It may take 15-30 minutes.
4. Download your backup
Once the backup is transferred, there are two options for you to download your backup:
Option 1: come back to control panel to download your backup. Please repeat the steps described above to get your files under the Snapshots. In brief, please go to “My applications” to locate your service, click the three-dot icon followed by hitting “Snapshots”. Click the download icon at the end of the backup file to get the backup.
Option 2: get the backup through the download link via an email from us.